Lyft

You opened your rideshare app and the surge pricing is 2.5x. Concert just ended? 3x. Raining? 2x. Friday night? Good luck. Surge pricing was supposed to be for exceptional circumstances, but it's become the norm. You're essentially gambling every time you need a ride—will it be $15 or $45 for the same trip? Having a second rideshare app isn't about loyalty; it's about not getting gouged.